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• hamsters at pet smartManaging Director Martin Nettleton says: “Last month, we saw a record number of interactions from our website as a result of our advertising and PR, with enquiries coming directly from the contact form online, via email and via calls into our customer service department. British Glass is organising a one-day seminar on funding for decarbonisation and energy efficiency work on Thursday 2 November (north of England, venue TBC) – which will be attended by British Glass members’ and non-members. Commenting on the recent renovations, Ms Stephens said: “I am absolutely delighted with the work that has been carried out and Dortech’s customer service and professional installation has been second to none. The Barnsley based REHAU fabricator has seen a surge in enquiries from installers and consumers in response to its ongoing advertising, PR and web campaign and these are being passed to its stockists and distributors nationwide. “We are a trade specialist so all retail enquiries and enquiries from smaller independent installers are handled by our customers, which means they are sharing directly in the success of our campaign.” The UK glass industry is pursuing an active programme on energy efficiency and decarbonisation. But building the business case to secure funds remains a barrier. Capital costs can be very high and paybacks periods are often in excess of two years; traditional loans are usually unattractive for this work.